Trade ordering portal
Replaced an order desk run on a fax machine and two spreadsheets. Account customers price up and order against their own terms, at any hour.
EQUY
(01) Software & hosting · Crook, County Durham
We write the software. Then we run it: the servers, the backups, the certificates, the call at nine on a Sunday. Same people, same number, years after launch.
(02) Approach
We started on the other side of this. Years of inheriting systems somebody else built and left behind. Undocumented cron jobs. A database nobody had backed up since the previous developer's final invoice.
So we made one rule and kept it. We do not hand over a repository and walk away. Everything we write, we also run.
It rules us out of a fair amount of work. Agencies looking for a subcontractor to fill a sprint. Firms who want the lowest quote and their own hosting. We are the wrong choice there, and we say so on the first call rather than the fourth.
What remains is a short list of clients, some in County Durham and most elsewhere in the UK, who want one company answerable for the whole of it. Dan takes the call.
(03) Services
Build and run are sold together on purpose. You can buy the build alone; we will just be honest that it is not where the value sits.
Internal tools, customer portals, booking and ordering systems. Written to be readable by whoever comes after us.
Your application on servers we hold the keys to. Patched, monitored, backed up nightly and restore-tested each quarter.
A named contact and a fixed block of hours each month. Unused hours carry into the next month.
Joining up software you already pay for: accounting, CRM, stock, couriers, payment providers.
A written report on a system you already own. Performance, security, licence exposure, and a plain list of what will break next.
Moving a working application off a server nobody wants to touch. Fixed scope, agreed downtime window, rollback plan.
Prices are a starting point, not a quote. We price properly after a call, and the figure we give you is the figure we invoice.
(04) Built here, still running
Systems we built and still run today. Client names are withheld by agreement.
(05) Next
Half an hour on the phone, no charge. You will leave it knowing whether we are the right firm for the job, including the times we are not.
(06) Contact